Technical FAQs

How can I obtain test data to simulate transactions in the Sandbox environment?
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All test data required for simulating test transactions within the Sandbox environment is available. Here.

How do I get the API keys?

To obtain the API keys, please follow these steps:

• Switch to test mode and navigate through Settings > API configuration to get the test API keys.
• Switch to live mode and navigate through Settings > API configuration to get the live API keys.

For a detailed guide on how this works, please watch the tutorial video below:

​https://www.youtube.com/watch?v=9C3PRejyxbE
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How do I resend webhook notifications?
To resend webhook notifications on the Kora (merchant) dashboard, follow these steps:

• Log in to your merchant dashboard.
• Search for the transaction ID (Payin/payout).
• Scroll down to 'Webhook/Metadata.'
• Click on 'Resend Webhook'.
  
  For a detailed guide on how this works, please watch the tutorial video below:

https://youtu.be/UQ-laVQOhiI

​How do I whitelist payout IP addresses on the merchant dashboard?
To whitelist the public IP address of the server used for payout requests on the Kora (Merchant) dashboard, follow these steps:

• Log in to your Kora(merchant) dashboard.
• Navigate through Settings > Security > IP Whitelisting.
• Enter the public IP address of your server.
• Click OK.

For a detailed guide on how this works, please watch the tutorial video below:

https://youtu.be/l65H22v0Sjw

How can I set or modify the payout webhook URL on the dashboard?

• Go to “Settings” on the merchant dashboard.
• Click “API Configuration”.
• Under “Notification URL” at the bottom, you can set the URL.

For a detailed guide on how this works, please watch the tutorial video below:

https://youtu.be/9C3PRejyxbE